Customer Support

This information is for website customers only.

DropshipHerbalSupplements.com is renowned for its unparalleled customer support service.

For us, every query is equally essential. We assure you that every person will get a personal consultation. Our herbal experts will provide all health suggestions.

Here is the list of FAQs that our customers and website visitors mostly ask.

Frequently Asked Questions

When should I expect to receive my order?

Our orders are shipped via Registered Air Mail from India and usually take between 10 to 15 working days to deliver if you are an international customer.

Is shopping from your website protected?

Yes, it is. The shopping cart form in which you fill-up the details of your credit card data while performing online shopping is encrypted by multilayered (SSL) technology.

Moreover, all the credit card info and its other process are directly accomplished by PayPal, which means that at no point do we have any authority to store any of your credit or debit card information.

Do you accept refunds or returns?

First of all, we are positive that you will like our products, yet if you are unsatisfied with any of your purchases, please email us within the first seven days of merchandise receipt to ask for a return or exchange.

Returned products must be in the original packaging, without breaking the seal, and in original, marketable condition.

Upon receiving your arrived merchandise, you will be delivered a refund of your purchased amount less handling and shipping charges. Refunds will be delivered in the same manner as initially paid.

Please read our Return Policy.

Can I use herbal supplements with any other prescribed medications?

Although our products never react with allopathic medications, extra precautions can avoid any health hazard.

If you are taking some prescribed medicines or currently under some treatment by a doctor, we would like to suggest you consult your doctor before planning for the orders.

In which countries do you ship your herbal products?

We ship to nearly all the countries except those that do not permit herbal supplements or where our sent packages get returned or lost.

Do you have any outlets or retail locations?

Currently, we only sell our products via the internet and have no outlets or retail locations. All of our goods, along with detailed product information and descriptions, can only be found on our website online to avoid duplication.